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SAF/IS Regional Program Director

American Red Cross

Job Description

SAF/IS Regional Program Director

Full Job Description

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****
Join us—Where your Career is a Force for Good!
Job Description:
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity.
We are seeking a SAF/IS Regional Program Director to support our Central Florida Region. This position is full time and can be based in Tampa, FL

Relationship Management and Community Outreach: Represents the Red Cross in the local community and is accountable for achieving performance targets. Serves as the “face” of the Red Cross at assigned location.
  • Builds strong relationships with military leadership, key organizations, and community leaders.
  • Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross.
  • Ensures a year-around public relations program to maintain public goodwill and strengthen financial and logistical support within the military community and command while increasing community awareness, participation, and commitment to the Red Cross.
  • Responsible for the delivery of overall targets / goals and for strategic and operational management / oversight of reporting units and providing direction and strategy for improved performance.
Volunteer Management: Develops, implements, and manages a volunteer engagement program to enable delivery of all Red Cross programs and services within their jurisdiction.
  • Provides supervision of both paid and volunteer staff and ensures all aspects of the Volunteer Process and cycle are followed in accordance with Volunteer Resources policies and procedures. Ensures leadership volunteers are in place at all levels and that volunteers are engaged and utilized effectively.
Service Delivery Management: Directs and provides management support to SAF and IS U.S. programs ensuring that services are carried out consistently in accordance with specific Red Cross policies and procedures, and according to the strategic plan within their assigned jurisdiction.
  • Provides supervision of both paid and volunteer Service Delivery staff and programs at multiple geographically separate units.
  • Works in conjunction with the Division SAF-IS Manager and the Regional SAF-IS team to ensure programs and events are implemented consistently within their region.
  • Ensures consistent and quality services to military treatment facilities and VA hospitals throughout region.
  • Ensures community outreach, and implementation of special events and projects in support of SAF and IS U.S. initiatives throughout region.
  • Accountable throughout region for management of support services to military members and their families to include family follow-up, information and referrals, and other related services.
  • Ensures strong community relations and outreach to increase SAF and IS U.S. awareness and presence.
Financial and Reporting Management: Ensure sound financial management and accountability for all income, assets, and spending. Develop budget, aggregate, and maintain oversight for all Regional data metrics and reporting.
  • Accountable for overall Region Management of financial and administrative functions in accordance with policies and procedures of American Red Cross.
  • Partner with Regional COE teams (VSCOE / SDCOE) to analyze collected data, identify trends, and make appropriate recommendations to Division Director.
  • Provides supervision of both paid and volunteer staff and management of all related human resources functions including recruitment, training, utilization, evaluation, and recognition within the region in accordance with Red Cross policies and procedures.


Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.

Experience: A minimum of 5 years related work experience in program management or related field is required. Experience with American Red Cross programs and services are desired.
Management Experience: A minimum of 3 years of successful supervisory experience is required.

Skills & Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Familiarity with military culture, regulations and protocol is strongly desired. Experience with American Red Cross programs and services is strongly desired.
Travel: Travel may be required.

  • Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
Essential Functions/Physical Requirements:

Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions.
Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Interested in Volunteering?
Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.



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