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Director of Development

Job Description

Director of Development

Full Job Description

Use your ability to connect and cultivate relationships to make a big impact within an organization making a big impact in Santa Fe and the eight Northern Pueblos. Since 1976, Esperanza Shelter has been committed to its mission to offer safe, confidential housing, counseling, food, clothing and supplies for domestic abuse survivors and their children, as well as court system advocacy, all at no cost to survivors.

What employees say about working at Esperanza:

"You get to collaborate with co-workers for clients and really help provide the best service possible for clients."

"Esperanza literally saves lives. That’s why I’m here. I’ve never worked anywhere that on a consistent weekly basis clients say, "'This place saved my life or my children’s lives'"

"Since it's a small agency, I know a bit about every single person that works here.'

In a recent anonymous employee survey, 100% of Esperanza’s employees said they were “very proud” or “extremely proud” to tell people where they work!

Esperanza offers excellent benefits for employees including competitive pay, health/dental/vision, generous paid PTO/Holiday/Sick leave and 403(b) plan.

Position Function Summary:

Responsible for overseeing Esperanza Shelter’s donor relations program, agency communications, grants, outreach and managing the fundraising initiatives cost-effectively and time-efficiently. Duties include; overseeing and managing fundraising, community outreach, grant research efforts, to include the major gifts program, annual fundraising, planned giving, special events, capital campaigns, communication and public relations management; building strong and successful relationships with current and prospective donors and patrons; communicating fundraising goals, needs and strategies to other key stakeholders including Esperanza Board members, the Executive Director and other pertinent staff. Collaborating with staff to effectively execute fundraising events and initiatives.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required for the position, but is not a comprehensive list. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

· Sales experience and business connections and large network or the ability to establish a network quickly or have had success in establishing networks.

· Must embrace the mission and values of Esperanza Shelter.

· Excellent written, interpersonal and verbal communication skills.

· Possess the skills to work with and motivate staff, board members and other volunteers.

· Highly motivated to get out of the office and build external relationships.

· Spends 20% to 60% of time out in public creating relationships and acquiring financial assets.

· Be a “self-starter” and goal -driven to initiate donor visits and fundraising calls.

· Working knowledge of Microsoft Office Suite; Word, Excel, etc.

Desired Qualifications

· Familiar with Little Green Light (donor software).

· Grant writing experience.

· Prefer high level of familiarity with Santa Fe and Northern New Mexico.

Education and Experience:


· A Bachelor’s Degree in Business Administration, Communications or related field from an accredited institution and four years fundraising experience with a focus on major gifts and at least two years of experience in non-profit fundraising.


· Successfully managed and raised $750,000 - $1,500,000 in fund raising campaigns and grant opportunities.

· Proven decision making and negotiating skills with outside vendors, business owners and the community at large.


· Eight (8) years of fundraising experience with a focus on major gifts and at least two years of experience in non-profit fundraising can be substituted for the bachelor’s degree requirement.


· Fluent in speaking, writing and reading Spanish.

Essential Functions, Duties, and Responsibilities:

Financial Resourcing

Accountable for raising sufficient resources, which may include major gifts, planned gifts, corporate donations, individual contributions, and in-kind resources to ensure the annual budget requirements are met to effectively carry out Esperanza’s mission and strategic goals.

  • Interact with donors at the private, corporate, and governmental levels to acquire sufficient resources.
  • Cultivate new donors and maintain positive relationships with all donors.
  • Interact with and maintain positive relationships with community leaders.
  • Liaison to donors and grant providers to keep them updated on the use of resources provided.
  • Utilize and/or improve existing special events and establish new special events to raise money and to retain and cultivate donors.
  • Promote and gather matching contributions to support grants and/or program funds.
  • Interact frequently with Esperanza’s staff to identify and improve financial resourcing initiatives.
  • Direct capital campaigns and other major fundraising drives.
  • Grow a major gifts program including identification, cultivation and solicitation of major donors.
  • Build the planned giving program with a focus on deferred gifts such as bequest expectancies. Communications technology may, for certain tasks and under certain circumstances, enable employee to effectively perform some of the work?related duties from home on a temporary basis.
  • Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.

Development and Grants Program Management
Accountable for managing the overall success of the Development, Communications and Grants Department, ensuring that qualitative and quantitative impact through robust business development is accomplished.

  • Represent Esperanza Shelter as an ambassador for what we do and who we are. Work with donors in a professional, courteous, timely and responsive manner.
  • Increases donor base by five (5 %) percent per year.
  • Increase fund raising dollars based on fiscal budget. High level of flexibility and adaptability to adjust to changing fiscal needs throughout the year.
  • Maximize the effective use of time to deliver the highest level of impact.
  • Maintain a vibrant and accurate donor base and pipeline that is tracked in a database.
  • Oversee the administration of an accurate donor mailing list; grant pipeline and database that respects the privacy and confidentiality of donor and grantor information.
  • Interface with the Finance Department to reconcile contributions and allocations.
  • Support and influence the recruitment of Development and Stewardship Committee members.
  • Interface with and influence the Development and Stewardship Committee members to ensure an active and productive committee is in place.
  • Co-chair Development and Stewardship Committee. Collaborate with the committee, the Board of Directors, and the Executive Director to create a fundraising development plan that includes annual contributive income targets.
  • Develop and manage activities and timelines for fundraising to ensure critical fundraising and strategic plans are carried out in a timely manner.
  • Evaluate, course correct as necessary and report out on fundraising activities to ensure that annual fundraising goals are being achieved.
  • Work in partnership with staff members to understand and represent Esperanza Shelter programs, services, special initiatives.
  • Become familiar with participant stories (without identifying information) and share these stories with donors and potential donors.
  • Review, modify and implement guidelines and procedures to enhance the effectiveness and overall success of the Development, Communications and Grants Department.
  • Maintain working knowledge of general and local business development trends and recommend and/or drive changes and modifications to generate maximized success.
  • Attend and actively participate in Esperanza Shelter meetings and invited functions.
  • Recruit, integrate, supervise, evaluate, develop, and as necessary terminate directly aligned resources.
  • Build capability among team members to enable a high level of productivity and self-sufficiency.
  • Work with the Executive Director and Development Associate to ensure grant reporting is being completed, accurate files are maintained and that Esperanza’s goals are being met in relation to grants.
  • Communications technology may, for certain tasks and under certain circumstances, enable an employee to effectively perform some of the work?related duties from home on a temporary basis.
  • Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.

Communications Management

  • Develop and implement long-term and project-based communications strategies.
  • Act as media spokesperson for the agency.
  • Provide coaching to staff members prior to speaking engagements and/or media exposure.
  • Develop and produce content to engage and educate multiple audiences across various channels, including newsletters, blogs, graphics, website and social media.
  • Develop, write and coordinate production of communications materials working closely with graphic designer and printer.
  • Research and collect information and data for content and communications strategy.
  • Identify and work directly with media outlets, producers, editors, and reporters receptive to Esperanza’s message.
  • Oversee and manage the stories and education that the community receives that positively impacts and promotes Esperanza’s mission.
  • Pitch news and human-interest story ideas to television, radio, print and online media and secure and manage stories for placement.
  • Communications technology may, for certain tasks and under certain circumstances, enable an employee to effectively perform some of the work?related duties from home on a temporary basis.
  • Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.

Management Expectation

  • Member of the executive management team.
  • Flexible and able to work cooperatively under pressure.
  • Strong experience in management of employees which may include contractors and volunteers.
  • Strategic thinker to lead and establish goals for department growth and agency needs.
  • Positive, influence and cooperative attitude that will assist and contribute to overall agency growth and success.

Supervision Exercised

  • Manage the Outreach Coordinator and outreach budget.
  • Manage the Development Coordinator and development budget.
  • Work with staff to create and execute an operational plan.
  • Manage staff as they define target markets and create educational communications materials for community presentations.
  • Ability to lead a team and motivate to meet goals, metrics and expectations.
  • Able to candidly and professionally coach and council high performing as well as low performing employees.

Certification, Licenses and Registrations:

· Must have and maintain a current New Mexico driver’s license.

· Must have and maintain an Esperanza?insurable driving record, and must provide proof of current liability insurance meeting or exceeding State?required minimum coverages.

Tools and Equipment Used:

· Office equipment – Computers, land-line and cell phones, copy machines, projectors


· In accordance with the conditional offer of employment, individual must pass required background investigations, drug test and TB test.

· Additional background investigations may be required depending on the job assignment, or job transfer.

· Must have a valid New Mexico driver’s license and automobile insurance coverage

· A high level of confidentiality must be maintained at all times.

· Self-care skills – models and practices self-care skills to prevent compassion fatigue and secondary trauma. Is able to self-assess and ask for help from their direct supervisor when showing signs of burn out.

· Multi-cultural skills – ability to self-assess personal biases and how they affect judgment and interactions with clients, participants and customers. Experience and ability to effectively work with multi-cultural populations, specifically the diversity of Northern New Mexico.

Esperanza Shelter (www.esperanzashelter.org) has served Santa Fe County, the Eight Northern Pueblos and three Pueblos south of the City for over forty-five years. Esperanza opened its doors at a time when the concept of helping a woman leave an abusive situation was unique and contrary to domestic and religious cultural norms. The majority of the survivors that rely on Esperanza’s services are still women and children, although some victims of abuse are men. Domestic abuse does not discriminate. Violence and other forms of abuse exist in intimate partner relationships across all socio-economic boundaries and within our LGBTQ community. Today, Esperanza continues to provide secure shelter as well as prevention education, community outreach, advocacy, counseling, therapy, life skills and group support both in shelter and in nonresidential programs. Our court-ordered Path to Peace program is also an important component of services. More than 90% of our participants who use violence either witnessed or experienced abuse as children. Through individual and group counseling, Esperanza helps these participants to stop the behaviors of power, coercion and control.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year


  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Day shift

Ability to commute/relocate:

  • Santa Fe, NM: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Do you have a current US driver’s license, a good driving record, and current liability insurance meeting or exceeding State?required minimum coverages? (Driving checks will be run.)
  • Do you have a high level of familiarity with and a large network of business connections in Santa Fe and Northern New Mexico?
  • Do you have a working knowledge of Microsoft Office Suite; Word, Excel?
  • Do you have demonstrated experience in acquiring major gifts of $25k and above and stewarding those relationships?
  • What amount have you Successfully managed and raised on an annual basis through fundraising campaigns and grant opportunities?
  • How many years of experience do you have soliciting and managing grants from state, federal, private, large foundations and businesses?
  • Are you able to and do you have reliable transportation to visit donors, attend events, etc away from the office 20% to 60% of the time?


  • Bachelor's (Preferred)


  • people management: 2 years (Preferred)
  • Little Green Light (or other donor or CRM software): 1 year (Preferred)
  • Fundraising: 4 years (Preferred)
  • sales/business development: 5 years (Preferred)
  • Grant writing: 1 year (Preferred)


  • and writes Spanish (Preferred)

Work Location: One location

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