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Regulatory Operations Manager

Job Description

Regulatory Operations Manager

Job ID:



450 Brookline Ave, Boston, MA 02215


Clinical Research

Employment Type:

Full time

Work Location:

Full Remote: 4-5 days remote/wk


Reporting to the BOC Sr Regulatory Operations Manager and specific assigned disease center(s), the Regulatory Operations Manager (ROM) is responsible for overseeing the disease group’s research portfolio; working collaboratively with other Regulatory Managers in their assigned regulatory POD, managing the development and quality control of protocol documents prior to IRIS submission, assisting with New Protocol Application (NPA) vetting and prioritization, ensuring that IRIS submission, review and approval timelines / institutional benchmarks are met.

This position is the primary point person responsible for the collaboration / navigation with the DFCI IRB contacts, clinical trial sponsors, DFCI designated Principal Investigator and the disease group Clinical Research Manager to facilitate and streamline each process within established timelines. The ROM is responsible for closely managing regulatory submissions and communication following a quality control program that ensures study documents are of the highest quality to decrease or eliminate questions/conditions that hold up the approval and activation processes.

This position mitigates inconsistencies within study documents, keeps protocols and amendments on track, and ensures appropriate quality control strategy at each step throughout the protocol life cycle. The ROM also works collaboratively with other ROM colleagues to share best practices, workload metric and training / professional development initiatives for regulatory coordinators.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.


Primary Duties and Responsibilities:

  • Meet regularly with the program leadership / key stakeholders to identify, prepare, and ensure quality and regulatory compliance and completeness of all submissions into IRIS prior to submission
  • Assist the principal investigator in developing the protocol budget in collaboration with Research Administration and the Grants and Contracts offices. Work with grant managers and other financial managers in the reporting and accounting of these funds
  • Assist in the oversight of disease group's clinical trial portfolio and all related regulatory and compliance metrics requirements. Maintains knowledge of cancer as a disease process, cancer treatment modalities, and the clinical trial process
  • Ensure oversight of the day-to-day coordination and overall management of sponsor activities for assigned clinical trials; industry sponsored, multi-center, PI-initiated trials, grant development and management, and secondary use protocols in collaboration with key stakeholders
  • Meet regularly with disease center leader, program manager (s) to review and collaborate regarding regulatory workload prioritization. Work with disease center leadership to identify priority trials and complete submissions through IRIS. Process protocols through DFCI Institutional Review Board (and other institutions' IRBs)
  • Identify and manage operational, logistical, and regulatory challenges related to the start-up, active, and closeout phases of the clinical trial life cycle and act as a leader in overseeing their resolution. Identify and manage operational, logistical, and regulatory challenges related to the conduct of clinical trials and assist the disease group’s Clinical Research Manager in their resolution
  • Manage the regulatory documentation submissions that may include the preparation and submission of protocol application documents, informed consent documents, amendments, continuing reviews, events, and other submissions for SRC and IRB review and approval
  • Manage the IND/IDE applications to the appropriate regulatory agencies including the Food and Drug Administration (FDA), Office of Biotechnology Activities (OBA)
  • Manage the maintenance of the essential document compliance for the disease group. Implementing systems to monitor and ensure regulatory document collection and maintain compliance and audit-ready state. Assist in audit preparations and represent the department during inspections when needed
  • Assists PI with protocol development, consent form development, and initial application and collaborate with DF/HCC RIO and ODQ to develop study forms, database information, and to establish guidelines for monitoring data quality control for PI Initiated studies / Multi-Center Trials
  • Create and maintain tracking for all subsequent submissions to the SRC / IRB; protocol & consent amendments, all required safety reporting, all required deviation, violation, exception, or other event reporting. Ensure various regulatory reporting required are met, Study Sponsor, FDA, IRB etc.
  • Serve as facilitator for study team and sponsor regarding study status information, critical safety issues, upcoming protocol, consent and IDB amendments and applicable protocol training; responsible for the systematic documentation / tracking when applicable
  • Will be asked to provide in-service training and will serve as a resource to other research and clinical personnel regarding clinical trials, protocols, GCP guidelines, federal regulations, and site SOPs
  • Train new regulatory staff as applicable


At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Minimum Job Qualifications:

  • Bachelor’s degree in Biology, Life Sciences, or related field required
  • 5 years of experience in clinical research and regulatory coordination required; 3 years of experience with a Master’s in related field
  • Experience in protocol development
  • Experience in an academic institution preferred

Knowledge, Skills, and Abilities Required:

  • Very proficient knowledge of and ability to execute clinical trials start-up, active and close out phases
  • Very proficient knowledge of clinical research local policy and federal regulation
  • Proficient knowledge of regulatory affairs, research ethics and the responsible conduct of research
  • Excellent organizational skills and attention to detail
  • Excellent written and verbal communication and interpersonal skills
  • Strong ability to work independently and with little direction, and balance multiple projects and tasks simultaneously
  • Strong ability to both work as a member of and effectively and proactively collaborate with multiple teams
  • Strong ability to identify and assist in managing personnel issues and to provide critical feedback to supervisees, when applicable
  • Ability to lead multiple projects simultaneously
  • Ability to prepare, with minimal supervision, a summary of a clinical trial design, objectives and activities using established guidelines and governmental regulations in a clear, concise, and health-literate format
  • Ability to easily identify complex regulatory scenarios and independently develop viable solutions to present to supervisor

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

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