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Education Coordinator, Online Education

American Burn Association

Job Description

Reporting to the Director of Education, the Education Coordinator, Online Education will be responsible for managing content on the ABA’s learning management system (LMS) and electronic management of Annual and other educational meeting speakers, sessions, disclosures, and educational tasks. They will collaborate with other ABA staff, ABA members, and ABA volunteers to ensure successful education is delivered in various formats.

The role will be based in Chicago, IL. The role will be a hybrid-based role with 2-3 days of work at the ABA Headquarters and 2-3 days in a remote office or, if a candidate prefers it can be full-time office-based.

The role is a full-time exempt role with typical weeks being 37.5 hours. Typical work hours are 8:30am-4:30pm.

National travel may be required for the role, 1-2 times per year.


The Education Coordinator will be responsible for the following:

Online education through the LMS

  • Work with the Education Committee and assigned volunteers on eLearning content assignments including the coordination and development of e-based courses. Responsible for project management of the online course according to plan for content creation, sequencing of lessons, learner-assessments, and other technical aspects.
  • Manage technical production of webinar where CE is offered, working with other staff on scheduling, marketing, and post-webinar.
  • Implement processes and timelines for operational aspects of online education delivery including registration management, material development, program evaluation and ongoing customer support.

Annual Meeting

  • Utilize the abstract/speaker management system to collect and track required speaker submissions (disclosures, slides, handouts, A/V forms, etc.) according to established timelines. Communicate with moderators/speakers as needed so that all necessary materials are received to ensure ABA meets standards for accreditation.
  • Manage poster process after posters have been selected. Manage online collection and onsite poster presentations, rotations, and awards.
  • Assemble educational content for registration brochure, program book, abstract book, etc.
  • Assist with post meeting evaluation reporting for accredited disciplines including providing required information to the accrediting bodies with required data.
  • Assist in the planning of the Program Committee Meeting including updating materials for the agenda file.

Live Educational Events

  • Utilize the abstract/speaker management system, Excel or other methods, depending on the size of the meeting to collect and track required speaker information, disclosures, etc.
  • Manage agendas, speaker communication and other educational components of the program. Work with marketing and others to share accurate information about the program.


  • Maintain electronic and paper files according to organizational policies and standards to comply with ACCME and other accreditation requirements for each accredited course. Work with volunteers to understand the accreditation documentation needed and assist in making sure it is complete.
  • Assist in the maintenance of the speaker/volunteer disclosure database to ensure compliance with accreditation standards.
  • Assist with the submission of required reports at the conclusion of each educational activity, to establish and maintain status as a continuing education provider.
  • Coordinate the application process for planners submitting CE applications for courses/meetings/webinars, etc., ensuring that process is followed according to established timelines, communicate directly with applicants regarding the status of their request.
  • Coordinate the review process according to the established workflow. Send materials to planners/reviewers, track all steps in tracking document, ensure that timelines are adhered to.
  • Maintain documentation related to applicants, reviewers, and certificants including date achieved and expiration date.
  • Administer the renewal process for all accreditation types, including, but not limited to: ACCME/ANCC/AOTA/Illinois Dept. of Prof. Regulation (PT).
  • Assist with post Annual Meeting evaluation reporting for accredited disciplines including providing required information to the accrediting bodies with required data.


  • Manage Education customer service including the email inbox and customer service portal. Respond to emails, messages and telephone calls in a timely and professional manner.
  • Manage priorities and projects in Jira.
  • Provide support to all education projects when needed collaborating with other staff.


This is an extraordinary opportunity for an individual with eLearning/LMS experience to assist with establishing a more robust eLearning program for the ABA.

The successful candidate will be a problem solver who is excited for work in a fast paced, ever-changing environment. They will be highly detailed, organized, and collaborative while managing multiple projects simultaneously. They will embrace change to ensure they meet their goals and the goals of the ABA.

Specific requirements include:

  • Bachelor’s degree or equivalent experience.
  • 1-3 years of experience supporting and implementing educational programs in the association or non-profit field.
  • Learning Management System (LMS) experience.
  • Experience with Articulate a plus.
  • Self-motivated and able to take initiative and take on new responsibilities as necessary.
  • Excellent verbal and written communication skills with exceptional attention to details.
  • Proficient in Microsoft Office software including MSWord, Excel, Outlook, and PowerPoint.
  • Knowledge of medical (ACCME) and nursing (ANCC) accreditation preferred.
  • Association healthcare experience preferred.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others both inside and outside of the office, to use a computer and to be able to move around in the office.
  • Personal qualities of integrity, collaboration, commitment, solution-orientation and a commitment to and passion for the ABA’s mission.

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