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Community Health Worker

Job Description

Community Health Worker

Full Job Description

Community Health Worker for Sickle Cell Disease - San Diego
Cayenne Wellness Center and Children’s Foundation (CWC) is, a 501(c)3 organization dedicated to improving health outcomes and decreasing mortality related to Sickle Cell Disease (SCD). Our mission is to increase the quality of life for individuals diagnosed with SCD in California by ensuring expert, unbiased, and comprehensive care. This mission is part of a broader vision of (1) a medical system that effectively addresses the unique needs of the 7,000 residents living with SCD in California and (2) empowered patients who are equipped to advocate for themselves.


Under the direction of the Executive Director and Program Manager, the CHW will (1) provide health education and health promotion using evidence-based information for SCD and related issues; (2) develop partnerships with family organizations to ensure that families are empowered as partners in their care; (3) assist families with obtaining SCD educational and social support services; (4) assist with transition services; and (5) engage in activities that help ensure individuals with SCD have access to services, including a medical home, from the time of diagnosis through the lifespan.

The job involves travel. You will be attending health fairs, support groups, hospital clinic hours, etc in an effort to get patients signed up and assessed.


The Community Health Worker (CHW) is responsible for coordinating access to services by assisting clients in utilizing available resources, including scheduling medical appointments, accompanying clients to appointments as needed, assisting clients with obtaining a medical home, providing instruction on appropriate use of the medical home, educating clients about available community resources and referring clients to local social service agencies, coaching clients on self-management, conducting home visits and communicating client related information back to the Care Coordination Team (CCT).

The CHW assists clients with the completion of medical program applications in order to build individual and community capacity and to serve as an advocate for clients and the community to assure they get needed services. The Community Health Worker is also responsible for identifying clients, completing initial needs assessments, and maintaining follow-up with clients to ensure appropriate guidance to health services.


  • Knowledge of the community being served and its residents, resources, and problems
  • Knowledge of federal, state, and local programs and their eligibility requirements and application processes
  • Knowledge of principles and practices of care coordination and self-management techniques
  • Knowledge of health and social service system
  • Knowledge of confidentiality standards
  • Knowledge of HIPAA compliance standards
  • Knowledge of basic medical and sickle cell terminology
  • Knowledge of health care program assistance
  • Knowledge of CHW scope of practice and code of ethics
  • Skilled in written, verbal, and interpersonal communication
  • Skilled in time management
  • Skilled in multi-tasking and managing multiple projects
  • Skilled in customer service
  • Skilled in case documentation
  • Skilled in building and maintaining relationships
  • Ability to actively listen
  • Ability to work as a team and with peers
  • Ability to work with minimal supervision
  • Ability to work independently
  • Ability to use web-based and computer applications (e.g., Word, Excel)
  • Ability to travel
  • Ability to prioritize and meet deadlines
  • Knowledge of basic medical and sickle cell terminology, local communities served, available resources, confidentiality, and HIPAA compliance standards
  • Skilled in written, verbal, & interpersonal communication, strong time management,
  • Able to work within a team and independently, with minimal supervision
  • Data savvy. Able to use computer, spreadsheets, shared computer applications and able to prioritize and meet tight deadlines. Multitasker.
  • Reliable, trustworthy, and personable. Able to engage with a diverse population.

Employment Type: Full and Part-Time Hours/Per Pay Period: 80-160

CORE DUTIES: The CHW is responsible for identifying patients diagnosed with SCD (approximately three persons/month), and empowering them by ensuring they receive appropriate follow-up services, providing social support services, educating on FDA SCD-approved treatment, and assisting emerging adults in the transition from pediatric to adult-focused health care (if applicable). They work with hospitals and medical centers, state agencies providing newborn screening follow-up, hospitals, schools, churches, and other CBOs that provide services to patients with SCD.


*Minimum Qualifications (REQUIRED): B.A. degree, 2 years experience in health, social, or community services, CA driver’s license (proof of auto insurance required)
Preferred Qualifications: Bilingual Spanish-English preferred; Previous experience working in/with local CBOs or agencies, B.A. or up, Nurse, Nurse Practitioner, or Social Worker.

Previous experience working in/with local community-based organizations or agencies is preferred. Training will be provided if you are not a Certified Community Health Worker.

Job Type: Full-time

Pay: $19.00 per hour


  • Flexible schedule


  • Monday to Friday

Application Question(s):

  • Do you have experience in Social Services in San Diego?


  • Bachelor's (Required)


  • Driver's License (Required)

Work Location: On the road

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