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Assistant Community Manager - Brookland Place and Cedar Street Apartments

Job Description

Assistant Community Manager - Brookland Place and Cedar Street Apartments

Full Job Description

Company Overview

Wesley Housing is a nonprofit community housing developer whose mission is to develop, own, operate, preserve, and maintain affordable housing and sustain quality communities for low- and moderate-income families and individuals across the Washington, D.C. region. The heart and soul of Wesley Housing’s mission lies in our commitment to combine affordable housing with?family programs and supportive services?to foster positive development and self-sufficiency for all adults, children, and families. Wesley Housing’s headquarters are located in Alexandria, VA (Fairfax County).?Our apartment communities are located throughout the Washington, D.C. metro region.

To apply, please visit our careers website at https://wesleyhousing.org/about-us/careers/. Click on Open Positions. Select the position you are interested in. Then click the Apply button to submit your application.

Property Summary

The DC properties currently consisting of: Brookland Place and Cedar Street Apartments.

Job Summary

The Assistant Community Manager provides administrative and managerial support to the residential community. The Assistant Community Manager also supervises staff (a Maintenance Supervisor, Maintenance Technician and Janitorial Tech). The ideal candidate is an organized, efficient, and solution-oriented professional who can easily switch between administrative tasks, all while juggling incoming calls, appointments, and visits from residents and prospective residents.

Essential Functions

· Prepare apartment leases and lease renewal documents

· Conduct resident and prospective resident interviews

· Assist with developing maintenance work schedules

· Conduct site inspections of grounds, common areas and apartments

· Assist Relocation Coordinator, residents, and other staff with relocation of residents during property renovation

· Initiate background checks and application verifications for potential residents

· Perform move in/move out inspections

· Investigate and resolve resident complaints

· Maintain rent rolls, reconcile resident accounts and prepare vacancy reports

· Assist with apartment turnover procedures

· Assist with rent collection and collecting delinquent rents

· Prepare daily bank deposits

· Assist with preparation and delivery of all correspondence to residents (rent changes, terminations)

· Maintain positive and professional relationships with residents

· Ensure consistent application of property policies

· Assist with inventory of all equipment and supplies and issuing purchase orders

· Assist with maintaining vendor files

· Assist in submitting completed purchase orders and invoices for payment

· Assist with maintaining and updating waiting lists

· Prepare verification forms, Section 8 vouchers and adjustments, payment authorization forms

· Submit subsidy billings to appropriate agencies

· Assist with preparation of income certifications in accordance with IRS Code

· Maintain current knowledge of federal, state, and local housing authority regulations and requirements applicable to specific managed properties

· Train or guide the work of other team members on occasion

· Perform other duties as assigned

Required Knowledge, Skills, Abilities

· Proficient with Microsoft Office Suite

· Able to add, subtract, multiply and perform basic math calculations

  • Proficient with property management software (we use Real Page OneSite)

· Professional and friendly demeanor, with the ability to communicate well in person, over the phone and in writing

  • Able to work on several projects simultaneously, maintaining timeliness and accuracy
  • Able to work independently and collaboratively, anticipate problems, and implement effective solutions

· Attention to detail

Required Education, Certifications/ Licenses, Related Experience

· Diploma or GED required

· Two years of property management or related experience

· Relevant certifications for property management and affordable housing. Examples include the LIHTC, HCCP or SHCM Certification as well as CAM and/or Apartment Residential Manager (ARM) certifications

  • Bilingual preferred (English and Spanish)

Physical Job Requirements

· Able to remain in a stationary (standing and seated) position more than half the time

· May need to move about the office(s) less than half the time

· Able to operate a motor vehicle

· May need to kneel, crawl, crouch down less than half the time

· Must be able to maneuver (lift, move, carry, slide, etc.) 15 – 40 pounds

· Able to operate equipment/machinery that requires the constant use of hands/fingers/wrists (ex.’s: typing, filing, etc.) more than half the time

· Able to spend more than half the time viewing computer monitors

Travel Requirements

· This position may travel between site locations up to 30% of the time. This position will regularly travel to and between their two assigned residential properties in Washington, D.C., and occasionally travel to any of the D.C. locations - Brookland Place, Cedar Street, Holmead, and New Hampshire Avenue.

Wesley Housing has a mandatory COVID-19 vaccination policy.

All employees are required to be vaccinated against COVID-19 unless they have been approved for a medical or religious exemption.

Wesley Housing offers a generous benefits package to full-time employees that includes a competitive salary, health insurance, disability insurance, paid time off, flexible work schedule, opportunities for training, and a retirement plan with a company match.

Job Type: Full-time


  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • Do you have experience qualifying residents for affordable housing and managing the paperwork that accompanies qualification and compliance?
  • How many years of experience do you have as a Assistant Community Manager for a residential community?
  • What certifications do you have the are specific to property management and/or affordable housing?
  • Do you have tax credit experience?

Work Location: One location

  • Health insurance

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