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Director of Safety
Director of Safety
Full Job Description
Plymouth Housing is a nonprofit organization that develops and operates permanent supportive housing for single adults who have experienced chronic homelessness. Our mission is to eliminate homelessness and address its many causes by preserving, developing, and operating safe, quality, supportive housing and by providing adults experiencing homelessness with opportunities to stabilize and improve their lives.
Plymouth owns and operates 13+ apartment buildings in the downtown Seattle corridor, providing permanent homes with on-site services to over 1,100 people annually. Our aggressive development pipeline includes 34 new properties in the next year and expansion beyond Seattle. As part of our strategic vision, we are building internal behavioral health services and transforming our systems to address rapid growth and the changing needs of residents.
Residents and staff come from a broad range of backgrounds and lived experiences. We provide services aligned with the Housing First and Harm Reduction principles, and we lead from our values:
We create a safe and inclusive community.
We demonstrate trust.
We advocate for equity in housing.
We serve with empathy and compassion.
We help each other thrive.
The Director of Safety is responsible for the overall management, implementation, and execution of Plymouth Housing’s safety and security program for the entire organization that ensures Plymouth Housing remains a safe, secure, and welcoming place for all who live, work and visit. In this new position, the Director of Safety will partner and collaborate across all functional areas, including Risk Management, Human Resources, Information Technologies, and Administrative Services, to develop, coordinate and administer strategies, procedures, and training that improve staff and resident safety and ensure compliance with federal, state and local laws, regulations, and contractual agreements. The Director of Safety is expected to build strong and effective relationships at all levels of the organization. They must be an effective and succinct communicator that fosters trust.
This position supervises the Crisis Intervention Manager's scope of work, including providing staff safety training and working with contracted or employee security/safety ambassadors. This position also manages the safety ambassador program.
The Director of Safety must be able to manage and respond to safety crises at all hours.
This is a regular, full-time benefitted position.
ESSENTIAL JOB FUNCTIONS:
This position serves as a key role in supporting the overall safety and security of staff and residents:
Leadership, Management and
- Co-chair meetings the organization’s Safety Committee
- Directly supervise and work closely with the Crisis Intervention Manager providing guidance and motivation to meet set deliverables, goals, and outcomes.
- Participates in the recruitment, selection, and evaluation of assigned staff.
- Understands project management, including key performance indicators, project scope, and deliverables.
- Develop a workplace that values and supports a culturally and ethnically diverse work environment.
- Partner and collaborate across all functional areas, including Risk Management, Human Resources, Information Technologies, and Administrative Services, to develop, coordinate and administer strategies, procedures, and training that improve staff and resident safety and ensure compliance with applicable laws, regulations, and contractual agreements.
- Develops the annual safety budget, oversees expenditure approval, and manages safety and security contracts.
- Advance the organizational short-term and long-term transformation goals and processes by creating a vision and goal-setting plans for each action item on the safety road map, including robust, inclusive security strategies.
- Build, implement, and manage a federal, state, and local regulatory-compliant environmental health and safety program.
- Regularly maintain an on-site presence across the portfolio and identify opportunities for improving organizational safety and security.
- Serve as a culturally responsive partner in creating and maintaining the guidelines, implementation, and ongoing support for Plymouth-sponsored affinity and support groups related to safety for all staff.
- Act as a strategic advisor in collaboration with direct supervisor, leadership, managers, and direct service staff and specifically address safety concerns across all departments and teams.
- Ensure compliance with regulatory reporting requirements and the maintenance of safety-related records.
- Creates and maintains a dashboard of project deliverables, key performance indicators, metrics, goals, and safety initiatives.
- Remain informed of current federal and local laws and regulations as they relate to safety in the workplace.
- Work collaboratively with IT to track ongoing and future projects that intersect with IT, install software, i.e., video, security to enhance environmental safety.
- Oversees training and usage of staff panic buttons.
- Partner with the maintenance team for the installation of security hardware.
- Works with security contractors to coordinate temporary security needs.
- Monitor incident reports and security concerns to formulate a response.
- Be a part of the planning process for new builds to ensure security needs are incorporated.
Committee Oversight and Coordination
- Collaborate with the Communications team to share consistent information and adherence to organization policies and procedures with all staff.
- Coordinate strategies with PSH staff, behavioral health services and/or Property Management to address tenant(s) creating unsafe working conditions for staff.
- Coordinate with other functional areas as necessary under the guidance of leadership.
Training and Development
- As needed, coordinate with the Learning and Development Specialist to enhance staff knowledge of best practices regarding safety, security, and self-defense.
- Develop and ensure quarterly feedback mechanisms for staff on safety and security issues. This includes but is not limited to compiling data and providing reports to the executive team and board of directors.
- Engage in collaboration and coordination with external stakeholders and community partners as needed, to achieve clear inclusive objectives, i.e., education, training, and recruitment.
- Develop and implement a regulatory-compliant safety training program that reflects Plymouth's value system.
ESSENTIAL JOB QUALIFICATIONS
(Any equivalent combination of knowledge, skills, abilities, education, and experience)
Education: Bachelor’s degree in environmental, Health, Safety, Public Administration or closely related discipline, or an equal combination of education and relevant work experience in training in safety and or security
Experience: Minimum of seven (7) years of progressive experience in security or a minimum of three (3) years in a managerial or supervisory capacity.
Knowledge Skills & Abilities:
- Committed to working toward diversity, equity, and inclusion in providing tenant services and working with Plymouth staff. Able to communicate and work effectively with a diverse group of voices in support of Plymouth's goal of being an anti-racist organization.
- Proficient with SharePoint, MS Office products and Project management software.
- Comprehensive knowledge of federal, state, and local environmental health, safety, and security regulations, policies, personal safety and best practices.
- Strength in designing safety and security practices that are collaborative and inclusive of various intersecting identities that include, but are not limited to, race, ethnicity, gender, sexual orientation, gender identity and expression, religion, age, ability, socio-economic status, disability status, including mental health needs, and other salient identities. (Candidates will be asked to provide evidence of this strength.)
- High degree of personal integrity and discretion for work involving necessary access to personal and confidential information.
- Demonstrated ability to build strong relationships, partner and collaborate with key departments, and engage effectively with all levels of the organization.
- Ability to think, mediate, and critically coach while minimizing personal bias.
- Demonstrated ability to lead multiple projects or programs - work prioritization, planning, and coordination across teams. Persistence to promptly follow through with assigned projects.
- Clear and effective interpersonal, verbal, and written communication skills.
- High level of confidence and adaptability with technology.
- Ability to organize and meet required deadlines.
- Ability to network across departments to meet common objectives.
- Experience in the nonprofit sector and or social services is desired.
- Familiarity working with local Safety Resources is desired.
- Excellent narrative writing skills are desired.
- Skilled in using various software applications is desired.
The ability to network with Community Stakeholders (SPD etc.) is desired.
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