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Sr. Director - US Office Administration

Habitat for Humanity

Job Description


Full Job Description

Habitat for Humanity International (HFHI) is currently seeking an experienced professional to serve at Sr. Director - US Office (USO) Administration. Acting as an advisor and partner to the SVP and US Leadership Team, the Sr. Director - USO Administration is responsible for facilitating alignment of operational strategies with that of the organization overall, effective decision-making, and successful change management. Reporting to the SVP - US/Canada, this remotely based position requires approximately 20% travel within in the US.


Advise and Facilitate Divisional Alignment (30%)
** Provide continuity and follow-through by attending meetings of relevance to the U.S. SVP, noting action items, and acting on their behalf for communications and follow-through with other executives and staff
** Partner with U.S. Leadership Team to facilitate effective information sharing and decision-making across workstreams and divisions to drive outcomes
** Support U.S. Leadership Team and U.S. SVP to diagnose complex organizational issues and challenges, manage related processes as needed, and leverage resources

Coordinate U.S. Integrated Strategic Planning (30%)
** Facilitate alignment and integration of Area Office and U.S. Office operational strategies and goals of ministry areas and support functions with overall HFHI strategy and priorities
** Coordinate with HFHI Office of Strategy Management and other divisional business partners regarding strategy, operational planning, and change management within the U.S. Office, and with other organizational areas of Habitat
** Manage multi and annual goalsetting, progress tracking, integrated divisional planning, individual team and divisional budget coordination/support

Support U.S. Office Collaboration and Implementation (30%)
** Facilitate effective and dynamic decision-making in matters within the U.S. SVP’s purview; seek valid and reliable information in support of the U.S. SVP’s decision-making, guidance and planning purposes
** Establish and maintain systems and protocols regarding U.S.-focused initiatives. Monitor and measure annual milestones, established by U.S. leadership, and approved by U.S. SVP
** Engage continuous improvement and internal training related to systems/protocols/change management as needed
** Facilitate meetings, deadlines and escalation of organizational challenges as needed
** At times, manage and direct projects that cross organizational boundaries

** Bachelor’s Degree or equivalent professional experience
** 10+ years of change management, organizational development, coaching, project management, facilitation, conflict management or related experience
** Demonstrated effectiveness in chief of staff or related role with senior level executives
** Ability to interface with, influence and provide excellent service to all levels of the organization (Board, senior leaders, middle management of HFHI, U.S. Affiliates, international Area Offices and country programs)
** Demonstrated ability to challenge ideas of senior leaders and offer alternative solutions
** Capacity to work cross-culturally and uphold HFHI’s commitment to Diversity Equity and Inclusion
** Understanding of the U.S. Habitat for Humanity affiliate business model, organizational development and U.S. housing sector preferred
**Active support of HFHI Values:
Humility – We are part of something bigger than ourselves
Courage – We do what’s right, even when it is difficult or unpopular
Accountability – We take personal responsibility for Habitat’s mission

HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.

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