Under the direction of an assigned supervisor, provide a variety of outreach and support services for an assigned student services program; assist program participants with obtaining and maintaining program enrollment; monitor the attendance, goals and progress of program participants; provide program information to students, parents and the community.

ESSENTIAL DUTIES:

Provide a variety of outreach and support services for assigned student services program, including admissions, enrollment services, dual enrollment, EOPS/CARE, financial aid, international students,student life activities, orientation, Cal-SOAP, CalWorks, athletics, student health services, STEP or other assigned program; provide individual case management for program participants.

Assist program participants obtain and maintain program enrollment; recruit, refer and register students to assigned programs; interview potential enrollees; assist student with completing and assure accuracy and completeness of required forms and applications; determine applicant eligibility, waivers and enroll students as appropriate; refer students to outside agencies as appropriate.

Monitor the attendance, goals and progress of program participants; collaborate with students to develop and implement individual goals and strategies; assist students with enhancing a variety of skills related to program activities; advise students concerning individual progress and program activities.

Confer with students, parents, personnel and the community to exchange information, coordinate activities and resolve issues or concerns regarding program activities and student progress; initiate and receive phone calls; respond to inquiries and provide information.

Prepare and conduct workshops and formal presentations for an assigned program to local community organizations, private and public schools and other recruiting sources as directed; conduct on-campus tours for potential students and parents; attend job and college fairs and other events to promote SBCC programs and services.

Input student information into SEVIS or other assigned computer system; generate computerized reports as needed; update and maintain related data bases, websites and other computer information as assigned by the position.

Compile information and prepare and maintain a variety of records and reports related to student goals, progress, information, time sheets and assigned activities; conduct surveys and analyze related data for various program requirements; establish and maintain filing systems.

Operate a variety of office equipment including a calculator, copier, fax machine, computer and assigned software; drive a vehicle to conduct work as assigned.

Recruit, train and provide work direction to assigned staff, student workers, tutors, peer advisors, consultants or other personnel assigned to the program; coordinate and schedule work hours and complete time sheets as assigned.

Assist students with transitioning out of assigned programs after individual goals are met; perform follow-up with former program participants as required.

Compose and mail correspondence related to program activities and student progress.

Attend and participate in assigned meetings, conferences and training sessions.

OTHER DUTIES:

Perform related duties as assigned.

Any combination equivalent to: bachelor’s degree with major coursework in sociology, social work, psychology or related field and one year experience working with secondary and post-secondary school aged students in an educational setting.

• Demonstrate a personal and professional commitment to diversity and inclusion.
• Experience working in a community college .
• Experience planning, organizing and implementing projects with complex logistics involving multiple tasks and priorities in a fast-paces, diverse environment.
• Experience planning and facilitating online workshops and webinars.
• Experience and knowledge of using social media to market and promote events and services and to foster community engagement.
• Demonstrate an equity-minded focus, responsiveness, and sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, and successfully foster and support an inclusive educational and working environment.

KNOWLEDGE OF:

Student guidance principles and practices.

Modern office practices, procedures and equipment.

Research methods and report preparation techniques.

Record-keeping techniques.

Correct English usage, grammar, spelling, punctuation and vocabulary.

Operation of a computer and assigned software.

ABILITY TO:

Provide a variety of College outreach and support services for assigned student services programs.

Assist program participants with obtaining and maintaining program enrollment.

Monitor the attendance, goals and progress of program participants.

Provide program information to students, parents and the community.

Understand and relate to students with special needs.

Learn department and program objectives and goals.

Interpret, apply and explain rules, regulations, policies and procedures.

Communicate effectively both orally and in writing and make presentations.

Establish and maintain cooperative and effective working relationships with others.

Compile and verify data and prepare reports.

Maintain records.

Compose correspondence and written materials related to assigned activities.

Meet schedules and time lines.

Operate a computer and assigned software.

• Online District Application form at https://www.schooljobs.com/careers/sbcc
• Within the online application is a required supplemental question on diversity. The committee will be reviewing your answer as part of the screening process. Please take your time and answer the question thoroughly.
• Letters of reference are not required for this recruitment. Please do not submit reference letters within your online application.
• Within the online application, there is a required section to list three professional references; a maximum of six references may be submitted. These references will be contacted if you are selected as a finalist for the position. These references should be able to critically assess your work qualifications and job performance

Application Procedure:

To be considered for this position, a complete online application including all required application documents (listed above) must be submitted via https://www.schooljobs.com/careers/sbcc by the application deadline (please see instructions to applicants). It is important that the online District Application form (Item #1) be complete and specific to fully indicate the education, experience and other qualifications of the applicant. "See Resume" is not acceptable.

• The District offers a cafeteria style plan in which employees are given a district allowance and may choose from a number of medical and dental plans. Life and income protection insurances are also available.
• Vacation days (based on assigned hours) are earned and accumulated on a monthly basis.
• Sick leave is earned at the rate of one day (based on the number of assigned hours) per month, and is accumulative from year to year.
• Holidays: 17 holidays per year.
• Credit Union: The Santa Barbara Teachers Federal Credit Union offers a variety of services.
• Retirement: Employees, who work 20 or more hours per week, are covered by the Public Employees Retirement System (PERS), Social Security, and Medicare.
• Coastal Housing Partnership: home buying educational seminars, mortgage refinance benefits, and rental assistance programs available to full-time staff and faculty.
• Employee Assistance Program: provides confidential counseling and referral services for job-related or personal problems to employees, dependents and household members.