Human Resources Specialist
Job Description
Full job description
The Human Resources Specialist assists with HR processes to create an engaged and productive workforce through policies, programs, and practices. The Human Resources Specialist administers employee health and welfare plans and acts as a liaison between the employees and the insurance provider(s). This position resolves benefits-related problems and ensures effective use of plans and positive employee relations. The Human Resources Specialist makes certain that plans are administered in accordance with federal and state regulations and that plan provisions are followed. This role provides administrative support to the HR function as needed, including record-keeping, file maintenance and HRIS entry. This position requires an individual who is skilled in human resources practices, relationship management and demonstrates effective communications with individuals at all levels within the company.
Essential Functions:
· Administers employee benefits programs, including health insurance, expenses, vacation, and other personnel packages ensuring compliance with ERISA, ACA, Medicare rules, and IRS employee benefits rules.
· Process required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions for health and welfare plans.
· Reconciles benefits statements.
· Conducts audits of payroll, benefits or other HR programs and recommends corrective action.
· Complete I-9 forms, verifies I-9 documentation, and maintains I-9 files.
· Assists with the staffing process, including recruiting, interviewing, hiring and onboarding/orientation program.
· Prepares new employee files.
· Assists with training and performance management programs to help ensure employees understand their job responsibilities.
· Serves as a back-up for the HR Manager.
· Manages data entry in Payroll/HRIS software; enters new hires and maintains employee updates as needed.
· Assists with employee engagement program.
· Handles confidential matters with discretion.
· Assists with general administrative functions by ordering supplies and managing calendars for senior leaders.
Secondary Duties:
· Assists with preparation of the performance review process.
· Prepares reports and forms as needed.
· Schedules meetings and interviews as requested by the manager and/or director of HR.
· Perform a variety of administrative duties including but not limited to: answering phones; faxing and filing of confidential documents; and basic Internet and email utilization.
· Provides excellent customer service to all internal and external customers.
· Exercises problem-solving and conflict resolution skills when handling employee complaints.
· Performs essential job functions consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
· Maintains reasonably regular, punctual attendance consistent with federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
· Comes to work and works the regular days/hours/schedule for the position.
· Complies with all personnel policies and procedures.
· Performs additional duties to be assigned from time to time.
Supervisory Responsibilities:
None.
Education and/or Experience
· Associate degree with major coursework in Human Resources, Healthcare Management or related field required.
· Bachelor’s degree in human resources or related field preferred.
· Two (2) years of HR experience with a concentration on benefits and/or health insurance.
· Experience with Paylocity or other Payroll/HRIS software preferred.
· Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations.
· Experience with analyzing data.
Certificates, Licenses, Registrations
SHRM-CP credential preferred.
Computer Skills
To perform this job successfully, an individual should have knowledge of Microsoft Office Applications (advanced knowledge of Excel, Word, Power Point, and Outlook), and the ability to operate basic Internet search engines and platforms such as Chrome. Must use the internet to access schedules, research insurance information, etc. Work requires extensive work using a computer.
Other Skills and Abilities
Must be competent in; Time Management, Organization, Attention to Detail, Quality Focus, Professionalism, Productivity, Thoroughness, Coordination, Deadline-Oriented, Internal Communications, and Reporting Skills.
Must have:
· Interpersonal skills to work with end users.
· Experience with HIPAA and other Healthcare standards a plus.
Excellent oral and written communication skills - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in · meetings. Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.
· Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
· Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds organizational values.
· Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports affirmative action and respects diversity.
· Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
· Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
· Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
· Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
· Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Associate (Required)
Experience:
- HR: 2 years (Required)
Ability to Relocate:
- West Palm Beach, FL 33401: Relocate before starting work (Required)
Work Location: In person
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